Privacy Policy

1. Information We Collect

• Account Information: When you register for an account or subscribe to a plan, we collect your name, business name, and email address.
• Permit Intake Data: We collect the project details, addresses, building specifications, and documentation you input into our guided intake system to generate draft permit packages.
• Payment Data: Financial transactions are processed securely through our Merchant of Record, Creem. We do not directly store your credit card or bank account information on our servers.

2. How We Use Your Information

We use the collected information to:

• Provide, operate, and maintain our AI intake platform.
• Improve and optimize our guided intake questions.
• Process your payments and manage your service tier.
• Send critical platform updates, system notifications, and respond to customer support inquiries.

3. Data Sharing and Disclosure

We do not sell your data. We only share information with trusted third-party services necessary to run our platform, including:

• Payment Processing: Creem — for billing, subscription management, and secure payouts.
• Scheduling: Cal.com — for managing permit consultation bookings.
• Hosting & Database: Secure cloud infrastructure providers for platform operation and data storage.

4. Security

We implement industry-standard administrative, technical, and physical security measures designed to protect your personal and project information. However, no electronic transmission over the Internet can be guaranteed 100% secure.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your data by contacting us at the address below. We will respond within 30 days.

6. Your Rights

Depending on your location, you may have the right to access, correct, or delete personal information we hold about you. To exercise any of these rights, contact us using the information below.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: