Terms of Service

1. Subscription Tiers and Billing

• Services: PermitPilot Pro provides an AI-guided intake interface to streamline the preparation of building permit documentation.
• Billing: We offer three service tiers: Simple ($99/project), Pro ($249/project), and Enterprise ($499/project). All billing is handled via our partner, Creem.
• Cancellations: You may cancel your subscription at any time through your billing dashboard. Access will continue until the end of your current billing cycle.

2. Use of AI and Disclaimer of Legal / Governmental Authority

• No Official Affiliation: PermitPilot Pro is an independent, private software application. We are not an official government agency, building department, or municipality.
• Permit Approvals: While our AI tools are designed to optimize and streamline permit package preparation, we do not guarantee final permit approval by your local jurisdiction. Final compliance, accuracy of submissions, and adherence to local building codes remain the sole responsibility of the user.

3. User Accounts & Responsibilities

• You must provide accurate and complete information when creating an account and utilizing the intake workflow.
• You are responsible for maintaining the confidentiality of your account credentials.
• You agree not to use the platform for any unlawful purpose or in any way that violates these Terms.
• You are solely responsible for the accuracy of all project data you submit through our platform.

4. Limitation of Liability

To the maximum extent permitted by law, PermitPilot Pro shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues resulting from your use of, or inability to use, the platform — including but not limited to permit rejections, correction notices, project delays, or governmental fees incurred.

5. Intellectual Property

All platform content, including AI-generated checklists, interface design, and code, is the property of PermitPilot Pro and may not be reproduced, distributed, or used commercially without written permission. Project data you submit remains your property.

6. Termination

We reserve the right to suspend or terminate your access to the platform at our discretion if you violate these Terms, engage in fraudulent activity, or misuse the service. Upon termination, your right to access the platform immediately ceases.

7. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by updating the date at the top of this page. Continued use of the platform after changes take effect constitutes acceptance of the revised Terms.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.

9. Contact Us

For questions regarding these Terms, please contact us at: